Simpson Cycles - Testamonials

Many more Testimonials received through April & May 2010 to be added soon Many thanks for your great service. Order arrived this morning all intact. Thank you. Mr (Name Supplied), South Yorks-UK-March 2010 Thank you for your excellent service. Best ever. I received the package this morning. Best wishes Mrs (Name Supplied), London-UK-March 2010 The Brompton parts that I purchased arrived here safely today. I have fixed them, and they all works fine. Thank you for your kind handling. Mr (Name Supplied), Mie-Japan-March 2010 Many thanks for your excellent service and prices. All arrived safely this (Friday) morning, which is pretty good for an order placed late on Wednesday. Thanks again. Mr (Name Supplied), West Sussex-UK-February 2010 Extensions arrived today thanks. Great service!! Mr (Name Supplied), Calgary-Canada-February 2010 Thank you for the excellent service. Item received in less than 24hrs from order. Mr (Name Supplied), Northants-UK-January 2010 Thank you for the wonderful service. Got the bike Day 1, on 28th well the neighbour did and I got it today. Looking forward to taking it out on Saturday. Thank you again Mr (Name Supplied), Wales-UK-January 2010 I received Your shipment, thak You and hope to our future cooperation. Nice greetings. Mr (Name Supplied), Croatia-January 2010 Received this morning. Thanks for a very prompt and efficient service. Ms (Name Supplied, Worcestershire-UK-January 2010 Many thanks for the prompt delivery of the Brompton Mudguards Mr (Name Supplied), Merseyside-UK-January 2010 Thank you foryour quick and professional service. I shall certainly be useing your company again! The book arrived yesterdaysuitably packed and undamaged. Mr (Name Supplied), Bristol-UK-January 2010 Received with thanks excellent service. Mr (Name Supplied), Surrey-UK-January 2010 Thanks for the prompt service. Parcel arrived OK. Mr (Name Supplied), Gloucester-UK-December 2009 Just want to say thanks for the quick delivery of the Skillet helmet that we ordered yesterday! its brilliant, and fits perfectly.. Many Thanks again and will definitely purchase from u again... cheers Mr (Name Supplied), I must congratulate you on an excellent service - I ordered Tuesday morning, you must have dispatched in the early afternoonand I had received the goods on Wednesday morning! Thank you - I will use you again. PS And a very good handwritten message on the advice note Mr (name Supplied), Southampton-UK-December 2009 Many thanks for your prompt and efficient service, 1st class Mr (Name Supplied), Warwickshire-UK-December 2009 I would just like to thank you for my tyres and tubes and the incredibly fast delivery of these items. and it just leaves me to wish you and all your team a very merry Christmas and a happy new year Mr (Name Supplied), Nottinghamshire-UK-December 2009 Many thanks for your service on this one.Unbelievably slick! Very impressed Mr (Name Supplied), Glasgow-Scotland-November 2009 Superb service! Items ordered Monday evening - waiting for me when I got home from work on Wednesday. I would certainly use your website again.Many thanks Mr (Name Supplied), Slough-UK-November 2009 Thanks, and once again thank you for the unbeatable service we've had every time we've dealt with you guys Mr (Name Supplied), Crowborough-UK-November 2009 Two tyres received this morning at 11am - ordered yesterday 4pm. You have given us an excellent service with helpful operator when ordering. We will not hesitate to recommend you to the rest of our Cycle Speedway Club and anyone else that we know. Many many thanks. Mr (Name Supplied), Exeter-UK-November 2009 I ordered some new pedals for my Dahon, which is less than 11 months old and has done more than 12,000 miles.... it commutes with me everywhere and the pedals have given up the ghost... forget a warranty as this is probably extreme use!I googled to you yesterday, saw what I wanted easily, was miles cheaper than anywhere else, and in stock too... today I am absolutley thrilled that less than 24 hours later, I can return my bike to optimal performance. Customer service is all about delighting the customer - hey - this one is thrilled! Thank you Mr (Name Supplied), Nottinghamshire-UK-November 2009 I received the book this morning and would like to thank you for your very prompt and efficient service. Mr (Name supplied), Shropshire – UK - November 2009 Thanks for the fast delivery. Arrived at 10am this morning. Mr (Name Supplied), Amersham - UK-November 2009 I would like to thank you for your outstanding level of customer service. I was very impressed and happy last night when someone knocked on the door to personally deliver my rear light. I've never known a company take a postal strike as seriously as you. :-> For this reasons you are now definitely my bikey retailer of choice from now on. I'll come to you first from now on. Many thanks, and well done again, I really was very impressed Mr (Name Supplied), Hertfordshire - UK-November 2009 Delivered safely this afternoon - terrific service, thank you Mr (Name Supplied), Cardiff – UK - November 2009 Just to let you know that I received my order of the VK Bicycle Pyjamas today 3 11 09.I would also like to thank you for being so helpful indecidingif it would cover the Pashley Sovereign, which I am hoping to take delivery of in the next week or so. It looks like it's going to be nice and snug in it. Many Thanks Mr (Name Supplied), Bromley – UK - November 2009 I just wanted to say thank you very much for the outstanding service I received recently when purchasing my daughters new bike! We ordered the Ridgeback 20" Harmony from you which appeared to be out of stock with most major cycle stores who were unable to guarantee me delivery before my daughter's birthday. Simpson's Cycles however went out of their way to ensure that the bike would arrive on time - and it did! A fantastic service. Thank you for all your efforts. I will definitely use you again and recommend you to friends! Mrs (Name Supplied), Warwickshire – UK - October 2009 The Hotwalk arrived safely yesterday; an instant hit with our daughter and plenty room to grow. Thanks again. Mr (Name Supplied), Cheshire – UK - October 2009 Just received my order of adjustable handlebar stem quill fitting. Exactly as I needed!!! Thanx for your 1st class service. Will deffo do business again and I will spread the word! thanx again. Mr(Name Supplied), Durham – UK - October 2009 Map holder safely received today, very many thanks for sending it so quickly - and it fits OK onto the holder, which is already on my bike! Thanks again Mr (Name Supplied), Norfolk - UK - October 2009 Thanks for the fast delivery. Great service Mr (Name Supplied), Berkshire - UK - October 2009 Thanks for your usual efficiency in sending this out. Mr (Name Supplied), Hampshire – UK - October 2009 Goods received this morning. Thank you very much. Very impressed with your efficient service. Easy to use website and fast delivery. I will definitely be using Simpson Cycles again in the future. Many thanks Mrs (Name Supplied), Berkshire – UK - October 2009 Arrived today! Can hardy believe it! Many thanks. Mr (Name Supplied), Birmingham – UK - October 2009 Hi, Just a quick note to say thanks for the great service. I originally had this stuff ordered through XXXX cycle shop, and I put the order in a week last Friday. An E-mail yesterday says they can't charge a non UK credit card and also can only deliver to my home address in Switzerland. I cancelled the order at 11.30. I ordered from you at 11.38 and it's in the post to my parents before the end of the day! I'll be using you again and next time I'm in London, I'll pop in. Thanks once again! Mr (name supplied), Lancashire - UK - October 2009 Just received, 24 hours after ordering. Fantastic service – thank you!! I will certainly buy from you again. Kind regards Mr (name supplied), Lancashire - UK - October 2009 Hi, I received the order today. Just wanted to say thanks once again for providing a great service. All the best. Mr (name supplied), West Midlands - UK - September 2009 The delivered items arrived perfectly. Good dealing. Thanks Mr (name supplied), La Rioja - September 2009 I have just received my order in the post and wanted to thank you for the super fast and efficient service. Mr (name supplied), Romford - UK - September 2009 Just to say I just received my Topeak Joe Blow Sport II. Thank you for your help and super fast delivery. Delighted! Miss (name supplied), London - UK - September 2009 Just a note to say thanks to everyone at Simpsons for the excellent and efficient service re my order (Sirrus Expert 2009)and to let you know it arrived safely; it went together with no problem, and I am very pleased. Thanks again Mr (name supplied), Cumbria - UK - September 2009 Just a quick note to say how impressed I was by your service last week - the best available price, free delivery and it arrived 24 hours after I placed the order Mr (name supplied), Somerset - UK - September 2009 Just a quick thank you to Darren and the team for giving me the best online shopping experience I have had yet. Good dispatched within 40 minutes of my order, and arrived the next day, completely avoiding the Bank Holiday lull. Very, very impressed -- if only you stocked more motorcycling gear, I'd love to use you again!! Mr (name supplied), Watford - UK - August 2009 Saddle arrived this morning, fitted now and wonderful. Thank you for a first class service of a good product at a good price. Will definitely use your shop again. Mr (name supplied), Fife - UK - August 2009 Just a note to say I received my bicycle tyres on Friday 28th August and I am well pleased with them. It's a pleasure doing business with you. Thanks again, Mr (name supplied), Warwickshire - UK - August 2009 Received order this morning, wow, thanks very much for the super fast delivery, just what I wanted Mrs (name supplied, Derbyshire - UK - August 2009 I'd just like to take this opportunity to say thanks for the great service that I've received from your company. Not only were you offering the bike at the best price that I could find, but you had it in stock and your courier tried to deliver at 11am the following morning? I wasn't in, but their system allowed me to collect from their local depot the next day at a time that suited me. All in all a great experience. Thanks again. Mr (name supplied), Southampton - UK - July 2009 Just wanted to thank you guys for order received just now. Good site, fair prices, first class service and the hand-written "thanks for your order" is a really nice touch. That's how everybody should do it but so few do. Well done! Mr (name supplied), Crowborough - UK - July 2009 Really pleased with the tyres. I feel I can go anywhere now, even used the cycle track today, which was a no no before. Thanks very much for a great service and communication Mrs (name supplies), Dorset-UK - July 2009 Excellent service, arrived Saturday am. Thank you Mr (name supplied), East Sussex - UK - July 2009 I am just letting you know that I received the above order this morning. Thank you for giving such good service. I shall buy from you again in the future and will recommend you to my cycling friends. Again thank you. Mr (name supplied), Cheshire - UK - July 2009 The part arrived on Saturday. Many Thanks for Excellent service Mr (name supplied), Edinburgh - UK - July-2009 Many thanks; this was received this morning, Saturday, excellent service yet again. Ms (name supplied), Leeds - UK - July 2009 Hi, we received the bike last Thursday. I just wanted to say thank you very much. I am so impressed. The service you provided was excellent (thanks also to Scott) and cannot be faulted. I will pass the word on. My daughter is also very pleased with her bike. Mrs (name supplied), Northumberland - UK - July 2009 Received flag today, thank you for quick good reliable service! Mr (name supplied), Inverness-shire - UK - July 2009 Many thanks guys – arrived this morning. Thank you for the excellent service once again. You rock Mr (name supplied), Oxon-UK-June 2009 Superb service - arrived 1st thing Friday morning! Many, many thanks!!!!!! Mr (name supplied), Manchester - UK - July 2009 I am writing regarding my recent order (number: 203065) for 2 elasticated luggage straps. After ordering one evening, the items were dispatched the following day and the arrived the day after that. Please accept my apologies for the delay in contacting you but I would like to congratulate your company on a great product and top quality service. It is sometimes hard to find places that provide a superb service that you can trust, and I am a great believer in telling them if they have done so. Well done and keep up the good work! Mr (name supplied), Hampshire - UK - June 2009 Just to let you know that the above item has been received today in perfect condition. Also, just to thank you for your super fast dispatch/delivery. I trawled the Internet and visited numerous sites in my search for this water bottle and your shop was the cheapest with the added bonus of free p&p !! My friends and I are avid cyclists and we had not heard of your shop. We purchased everything we needed from another top cycle shop, however I have told them all about you and I dare say that you will be receiving lots of orders in the future. Ms (name supplied), Liverpool - UK - June 2009 Goods arrived a few days ago, all exactly as needed. This level of personal service combined with a wide range of stock is most impressive, I will be recommending you to friends. Thanks. Ms (name supplied), Somerset - UK - June 2009 Received it yesterday and fitted it last night Great service. Thanks very much. Mr (name supplied),Leigh-on-sea - UK June 2009 Goods arrived a few days ago, all exactly as needed. This level of personal service combined with a wide range of stock is most impressive, I will be recommending you to friends. Thanks. Mr (name supplied),Yeovil - UK -June 2009 Received it yesterday and fitted it last night. Great service. Thanks very much. Mr (name supplied),Essex - UK -June 2009 Hi, I've received the trousers. Thank you for your efficient service. Mr (name supplied),London - UK -June 2009 Goods arrived a few days ago, all exactly as needed. This level of personal service combined with a wide range of stock is most impressive, I will be recommending you to friends. Thanks. Mr (name supplied), Yeovil - UK -June 2009 Received it yesterday and fitted it last night. Great service. Thanks very much. Mr (name supplied), Essex- UK -June 2009 Hi, I've received the trousers. Thank you for your efficient service. Mr (name supplied), London - UK -June 2009 Hi, The tires arrived this morning that's fast! Thanks for the great service. Mr (name supplied),London - UK -June 2009 Staff at Simpson cycles, I wanted to correspond with you immediately on arrival of the order purely because I thought the service I received from you was exemplary. I had made a mistake originally, entering card details online, and the prompt phone call and receipt of my order was completely brilliant. Thank you again. Ms (name supplied), Northamptonshire - UK - May 2009 (L) Thank you for your most prompt service, item has arrived and has been fitted, so son (15 yrs) is happy. Many thanks Mr (name supplied),Gloucester - UK -May 2009 Thanks for a great product, the delivery was 2nd to none (1 day) Brilliant Mr (name supplied),Cardiff - UK -May 2009 Thank you kindly for keeping me informed - the emails and answerphone. Keep up the good work. :-) Mr (name supplied),Tamworth - UK -April 2009 Hi there, Just a note to say thanks. The Tyre arrived today less than 24 hours from the placing of the order. Great service. Mr (name supplied),Gloucester - UK -April 2009 Thank you, the order arrived today. The delay was not a problem for me, and I appreciateyour good customer service by keeping me informed of what was happening. I found that your emails gave me confidence that you were doing your best to fulfil the order - unlike general automated emails that often leave me wondering what is happening. Thank you. Mr (name supplied),Hampton - UK -March 2009 Dear Simpson cycles I ordered yesterday and received today.... many thanks for an excellent service. Mr (name supplied),Chichester - UK -March 2009 Dear sirs, I ordered a Brompton carrier block from you and I am just writing to say how impressed I am with your speedy ordering and delivery service. thank you, I will be back for other cycle related parts from you soon. Mr (name supplied),Dorset - UK -February 2009 Just a quick note to say that I received the bike last Friday. Took it out for a ride over the weekend, and all this week it has been my daily commuting vehicle. I appreciate the great communication around the sale and look forward to visiting you guys on my next trip to London. I will recommend you to friends. Mr (name supplied), Barcelona-Spain -January 2009 I was so pleased with your prompt and efficient service, I had to email a thank you. I have had so much trouble with the, apparently awkward, tyre size in local shops that I resorted to the internet and found you - a blessing! Thank you very much Mrs (name supplied), Bromley - UK -January 2009 The saddle arrived today in the post whilst my wife was at home. Thanks again for your call and advice. Great service. Best wishes. Mr (name supplied), West Yorkshire - UK -January 2009 Many thanks for your excellent service. The parts arrived today in great condition and just as described. I shall be buying again. Kindest regards, Mr (name supplied), Essex - UK -January 2009 Hi, I bought a bicycle basket from you recently (the extra large rear carrier style), and your staff was very helpful in arranging for the type of delivery that would be allowed on the RAF base where I live. Thanks so much, and I hope you have a great holiday! Miss (name supplied), Bury St Edmunds - UK - December 2008 Simpson cycles, Many thanks for an excellent service all the way up here to Aberdeen. My 7 year old will have a great Xmas. Many thanks, Mr (name supplied), Abberdeen - UK - December 2008 Freewheels arrived this morning and they are just what I wanted! Thanks very much for efficient service. Best regards, Mr (name supplied), Leatherhead - UK - December 2008 Excellent service Thanks very much Mr (name supplied), Isle of Jura - UK - December 2008 Thanks, the item arrived with all fittings and it did fit well on my Dahon mu SL 2008 bike. regards, Mr (name supplied),Crawley - UK - December 2008 Hello, Thank you for the exceptionally prompt delivery. Mr (name supplied),Daventry - UK - December 2008 Hello, I received the Brompton Front Folding Basket this afternoon. It was just what I wanted--------this time!! Many thanks for your caring, friendly service. We all get things wrong occasionally! The problem was quickly and relatively easily resolved! Regards, Mrs (name supplied),Bucks - UK - December 2008 Many thanks. Prompt delivery and effective service are very much appreciated. Regards, Mr (name supplied),Loughborough - UK - November 2008 Brilliant, many thanks! Mr (name supplied), London - UK - November 2008 Many thanks for the prompt delivery, excellent service, definitely use you again. Mr (name supplied), Fife - UK - November 2008 Thanks for a great price and such a quick delivery. Mr (name supplied), Edinburgh - UK -November 2008 Hi, I have purchased a tru build wheel from your store, and it arrived in perfect condition, an exact match for my bicycle. Thank you very much indeed. Mr (name supplied),Coventry - UK - October 2008 Dear Sirs Thank you very much for sending my pannier bag, safely received. I'm delighted both with the bag itself, and your speedy and efficient handling of the order. I also like the fact that you sell the bags singly. First-rate service, well done! Best regards, Mr (name supplied), Cardiff - UK - September 2008 Package arrived a couple of hours ago. Many thanks for the speed of delivery! Kind regards, Mr (name supplied),London - UK - September 2008 Thanks very much for sending my order so quickly – it arrived this morning and I only ordered it yesterday afternoon! With very good prices and service you certainly deserve to do well and I'm happy to recommend your shop to others. The handwritten note at the end of the invoice is also a nice touch that enhances the overall impression of your service. I recently had a very poor experience with another cycle shop that has an internet site, but your service has restored my faith in internet shopping (and cycle shops!). Kind regards, Mr (name supplied), Surrey - UK - July 2008 Thank you very much!! Order received yesterday and all looks good. My little boy is going to be sooo happy on Saturday. Kind regards, Mr (name supplied), London - UK - July 2008 Many thanks for your prompt service the valve caps have arrived and my son is made up with them. Mrs (name supplied), Lancashire - UK - July 2008 I would just like to pass on my thanks to Scott and the family for the absolutely superb service we have just received. Having originally ordered from a 'bigger' company, thinking it would be quicker we were very disappointed... Our experience with Simpsons could not have been better. Not only was the item in stock, but we were kept fully informed throughout as to what was happening and what to expect. Big pat on the back for all of you.. Long may the family business thrive! Kind regards, Miss (name supplied), Oswestry, Shropshire - UK - July 2008 Thank you very much, the service was excellent, the delivery was extremely fast. I ordered the bike on Monday and it was with me yesterday . The bike arrived fully assembled as promised. I would definitely recommend you, and use you again. Thank you once again, Mrs (name supplied) Folkestone, Kent - UK - June 2008 Sir, I received my book in the post today thank you. this is the first time I have ordered from Simpson cycles (your name came up on a google search) and I am very impressed with your prices + free postage and with a very fast and efficient service. I will certainly give your website a look at for future purchases. Thank you, Mr (name supplied) Burton-on-Trent - UK -May 2008 My son's Like a Bike arrived on his birthday and he is thrilled. Thank you. Best regards, Mrs (name supplied) Little Baddow, Essex - UK - May 2008 I received the bike at 8.45 am this morning, which was a pleasant surprise. I am very pleased with my Globe, and look forward to getting out on it ASAP. Thanks for your assistance and very good service. When I want some bits for it I will give you a call. Best Regards Mr (name supplied) Newport - UK - March 2008 Panniers arrived safely today, could not be more pleased thanks Regards, Mr (name supplied) East Yorkshire - UK - March 2008 Thank you - the bike arrived last Friday and I am proud to say that even I managed to put it all together following your marvellous instructions. Having just ordered a new company car I can safely say that I am actually a lot more excited about my bicycle! Kind Regards, Ms (name supplied) Milton Keynes - UK - February 2008 Excellent service Goods received today with thanks. Will definitely be using Simpsons again. Regards, Mr (name supplied) Finchley - UK - Jan 2008 I have just received the bike and am absolutely thrilled. Speed of delivery, excellent, instructions to reassemble followed easily (without my husband's interference or help) with great tools supplied. Bike could not be more perfect.I would definitely use you again. Thank you again. Mrs (name supplied) Oxon - UK - December 2007 Cycle has arrived in good condition. Thanks for all the effort put in. If I can ever do anything that would assist you in your business then please let me know. Please keep me informed of your special offers. Great dealing with you, best wishes, Mr (name supplied) Cornwall - UK - October - 2007